At Nucleus Web Solutions, we pride ourselves on our ability to be a one stop shop. When dealing with any business, some type of customer service is to be expected. When working with Nucleus, we give you the website equivalent of the Ritz Carlton experience. Not only do we come along side you to figure out what is going to be the best design for you, but we also offer a list of other services
Yes, and we guarantee up to 99.99% uptime so you don't have to worry about your site going off line.
Responsive websites respond to the size of the browser at any given point. No matter what the browser width may be, the site adjusts its layout. Adaptive websites adapt to the width of the browser at specific points. In other words, the website is only concerned about the browser being a specific width, at which point it adapts the layout.
We want your website to take up as little time in your life as possible so we offer or site updating and maintenance service. This means we take care of all back-end updating of your site. Just give us the raw information and we take car of the rest. Note: we can also write the content for you so you literally have no site upkeep. Our maintenance team will also make sure your emails and server are always on-line and accessible.
Yes, everything above our BASIC package comes with email accounts.
Certain Nucleus packages do not have resource limits for normal usage so there is no cap for either the number of email accounts, bandwidth, or the amount of hard drive space needed for your website.
Yes, we offer a service where we take on all aspects of your site including gathering photos, writing content, creating ecommerce shopping carts or any other related content pertaining to your site.
Nucleus Web Solutions does not charge you a transactions fee. We use Stripe as our payment gateway provider. They charge a flat 2.9% per transaction. You can find out more on their website at www.strip.com
Our support team is available 24/7 and usually responds in well under an hour. Visit our support page or call us at 859-813-4980
Absolutely! Once we are finished with your website, you will own the rights to the site. If for whatever reason you wish to take the site and go host with someone else, we can give you the domain transfer code and the HTML files and you can easily take the site wherever you would like!